Payment methods

Remember, we offer free shipping on orders over 50 euros. Otherwise, the shipping cost is 5.50 euros per order.

At alkanatur.com you can choose from the following payment methods.:

Credit or debit card

In order to provide credit card owners with increased security, credit card companies have included a three-digit number on their cards called the CSC. This identification code is used to verify the physical presence of the card during Internet transactions.  The three-digit code is printed on the back of your card (near the signature area) immediately following the credit card number. To prevent fraudulent credit card transactions, ALKANATUR DROPS SLU reserves the right to ask its customers for these security digits before sending any order.

Credit card fraud is a crime, and ALKANATUR DROPS SLU will prosecute anyone who makes a fraudulent transaction in our online store.

ALKANATUR DROPS SLU monitors each transaction and will use all means available by law to ensure that anyone who makes fraudulent purchases is punished by the authorities.

Bizum

In order to offer secure and convenient payment options, ALKANATUR DROPS SLU allows the use of Bizum as a payment method in its online store. To complete the transaction through Bizum, it is essential that the phone number used is linked to a bank account enabled for this service and that the customer authorizes the transaction through the verification system of your bank (usually by password, notification or confirmation code).

In order to prevent fraudulent transactions through Bizum, ALKANATUR DROPS SLU reserves the right to request additional information or identity verification before proceeding with the shipment of the order.

Fraud in electronic payments, including Bizum, constitutes a crime. ALKANATUR DROPS SLU will take legal action against any person attempting to make a fraudulent transaction in our online store.

ALKANATUR DROPS SLU follows up on each transaction and will use all legal means at its disposal to ensure that persons making fraudulent purchases are duly sanctioned by the competent authorities.

Apple Pay/ Google Pay

ALKANATUR DROPS SLU offers the possibility of making payments through Google Pay and Apple Pay, in order to facilitate a fast and secure shopping experience. These methods use advanced authentication technologies (such as fingerprint, facial recognition or security code) to verify the identity of the holder and authorize the transaction.

In order to use Google Pay or Apple Pay, the customer must have the service properly configured on their device, linked to a valid and compatible bank card. All payment information is managed through the secure systems of Google and Apple, without ALKANATUR DROPS SLU having direct access to the customer's bank details.

In order to prevent fraudulent transactions, ALKANATUR DROPS SLU reserves the right to request additional information or identity verification before shipping the order.

Fraud in digital payments is a crime, and ALKANATUR DROPS SLU will take appropriate legal action against anyone attempting to make a fraudulent transaction in our online store.

ALKANATUR DROPS SLU monitors each transaction and will use all available legal resources to ensure that any attempt of fraud is sanctioned by the competent authorities.

PayPal

This is one of the most widely used online systems for credit card payments.

It is a fully secure transaction. The information provided is never viewed or stored by us, as the whole process is carried out on the servers belonging to PayPal.  More information at www.paypal.com.

SeQura

Pay as you wish with SeQura

We have new payment methods so you can buy whatever you want, however you want. Pay for your purchases after you receive them or if you prefer, pay little by little.

Enjoy your purchase by paying with SeQura.

Buying with SeQura is easy, fast and safe:

1. Select SeQura as your payment method when finalising your order.

2. Fill in your details and we will instantly confirm your purchase.   

3. Enjoy your purchase without worrying about the payment!

If you have any doubts, just ask us here.

Pay in 3, 6 or 12 month instalments

Divide the payment of your order in 3, 6 or 12 months for only a small monthly fee. All you need is your ID card, mobile phone and bank card. Instantly and without paperwork. You can complete the payment whenever you want at no extra cost.

For example, if you choose to pay an order of 180€ in 3 months, you would pay 63€ per month (only 3€ per month per instalment). That's how quick and easy it is to pay in instalments with SeQura:

1. Select Pay in instalments as your payment method at the end of your purchase.

2. Enter your details (ID and mobile), choose your payment plan and pay the first monthly instalment.

3. Enjoy your purchase! The rest of the payments will be made automatically every month.

If you have any doubts, just ask us here.