How to change the filter?

The filter can last for 400 liters or 6 months maximum, whichever comes first.

You can estimate its useful life or know that it has reached the end of its filtration life by following any of these three options:

1. Calculate your daily water consumption. Divide the 400 liters of duration between your liters consumed per day. You will estimate the duration of the filter in days.

For example: daily consumption: 4 liters. 400 liters (filters) between 4 liters of consumption = duration 100 days (3 months).

2. Chlorine measurement. You can measure the chlorine level in your filtered water with a chlorine reagent that you can buy in our online store. The chlorine level must be kept below 0.1.

3. Taste. Your taste buds will identify the taste of chlorine once the filter has worn down and you’ll know it’s time to change it.

*Average general filter change of our clients: every 3 months.

If you go on holidays, take your Alkanatur Drops pitcher and enjoy purified and alkaline water anywhere.

If you can’t take your pitcher with you and you’re going to be gone for more than 3 days, leave the filter in your fridge. You can leave it stored in a container, so that it does not catch the smell of the rest of the food.

If you are going to be away for 7 or more days, remove the Alkanatur Drops filter, let it drain for an hour, wrap it in plastic or a resealable bag and store it in the freezer. When you come back, let the filter thaw for a few hours and use it again for the rest of its life.

We recommend, once the filter has been defrosted, to put it back in the jug, filter it and throw it away and start consuming the water after the second filtration. 

On your first few filtrations or during activation, the water may turn gray or black due to the filter material. Our Alkanatur filters are ecological, composed of natural products: 100% natural coconut carbon and magnesium, and we do not alter the nature of the materials.

Coconut carbon, by its nature or even by transporting the material, can rip and break more and release more carbon specks, ending up staining the water black. Other times, if its state is more compact, it barely releases dust and the water comes out completely transparent. 

A weekly cleaning is essential to keep your Alkanatur Drops Jug in good condition.

Steps to follow:

1. Disassemble the jug.

2. Remove the filter from the tank. The filter can only be rinsed with water, soap or any other cleaning product should never be used on it, as it can alter the proper functioning of the product.

3. Soap up the jug components with a sponge (do not use the rough part of the sponge to avoid scratching the jug).

4. Rinse all parts well.

5. Allow to air dry or gently dry with a cloth.

We recommend washing the pitcher by hand for better maintenance. If you put it in the dishwasher, it is recommended to use low temperatures.

In hard water areas, it is recommended to clean with warm water and vinegar to keep the material of the product in good condition. After removing the filter from the jug reservoir, fill the clear part with equal ratio of warm water and vinegar. Let it soften for a couple of hours or overnight and the next day rinse with soap and water, as specified in point 3.